ITEMS PURCHASED AT THE SOLIDARITY STORE OF YOGA WITHOUT BORDERS
This policy is applied to all products sold directly by Yoga Without Borders. For items sold through our partners, this policy will not be applicable and you must refer to the conditions each seller
To proceed with a return, this must be made within 14 days after the purchase. In addition, your item must be unused and in the same condition as you received it in the original packaging. You must inform us of your intention to return the item by email to email@example.com, indicating the description of the item, the name of the person who made the purchase, and the date on which the purchase was made. Once we have confirmed your return by email, you must send the item to the following address:
Calle Mallorca número 28 piso 2º2ª 08030 Malgrat de Mar, Barcelona, España
The shipping costs of the return are shouldered by the sender.
Once we receive the item and within a maximum period of 10 days, we will proceed to make the refund using the same original payment method.
To proceed with a return, it must be within 14 days of purchase. We only replace items if they are defective or damaged. If your item is in these conditions, please send us an email to firstname.lastname@example.org indicating the item, the description of the defect, the name of the person who made the purchase, and the date on which the purchase was made. Once we have confirmed the change by email, we will proceed to send you the replacement item within a maximum period of 15 days.
PROGRAMS (WORKSHOPS, RETREATS, COURSES AND TRAININGS) AND DIGITAL PRODUCTS OF YOGA WITHOUT BORDERS
An applicant who is denied admission to a program is entitled to a full refund of the entire amount paid by that applicant.
Cancellation prior to the start of the program
An applicant who provides written notice of cancellation 15 days prior to the start of the program is entitled to the entire amount paid minus the reservation fee (15% of the total amount of the program)
Refunds 15 days prior to the start of the program
There will be no refunds 15 days prior to the start of the program. If the applicant withdraws from the program for any reason in these circumstances, the applicant will be responsible for paying the full amount of the program.
Return of digital products
For the purposes of this policy, we consider digital products all downloadable audiovisual materials offered by Yoga Without Borders that are not linked to any start date. Once Yoga Without Borders has provided the download information of the product, it cannot be returned under any circumstances.